Hometown Events
Payment Processing & Platform Fee Disclosure
This page explains how platform and payment processing fees work on Hometown Events. It is provided for transparency and is not legal advice.
Overview
Hometown Events may charge platform fees on certain online payments processed through the platform. Stripe processing fees are charged separately by Stripe. The total amount, platform fee, and applicable payment processing fees should be shown before checkout whenever online payment is used.
Hometown Events platform fee by plan
Platform fees help support hosting, development, organizer tools, vendor application workflows, event discovery, customer support, and continued platform improvements. Paid plans reduce the platform fee on online payments.
| Plan | Monthly price | Online platform fee | Min. fee |
|---|---|---|---|
| Free | $0/month | 5% + $1.00 per online payment | $0.50 |
| Starter | $19/month | 3.5% + $0.75 per online payment | $0.50 |
| Pro | $39/month | 2.5% + $0.50 per online payment | $0.50 |
| Premium | $79/month | 1% + $0.25 per online payment | $0.50 |
Manual/offline payments
No online Hometown Events platform fee is collected through Stripe for manual payments.
Stripe processing fees
Stripe processing fees are charged by Stripe and are separate from Hometown Events platform fees. Stripe fees may vary based on payment method, card type, location, currency, disputes, refunds, and other Stripe rules.
For the most current Stripe pricing, review Stripe's official pricing information.
Example fee breakdown
Example online payment: $100.00 on the Free plan
| Item | Amount |
|---|---|
| Customer/vendor payment | $100.00 |
| Hometown Events platform fee (Free plan) | $6.00 |
| Estimated Stripe processing fee | Shown at checkout or calculated by Stripe |
| Organizer payout | Payment amount minus applicable platform and processing fees |
Platform fee by plan on $100.00
- Free: $6.00 platform fee (5% + $1.00)
- Starter: $4.25 platform fee (3.5% + $0.75)
- Pro: $3.00 platform fee (2.5% + $0.50)
- Premium: $1.25 platform fee (1% + $0.25)
Actual Stripe processing fees may vary. Final payout amounts may depend on Stripe fees, refunds, disputes, taxes, and account settings.
Subscriptions
Organizer subscription plans may include reduced platform fees and additional organizer tools. See pricing for current plan details. Plan pricing and fee rates should be displayed before subscription purchase or renewal.
Refunds
Refund handling may depend on Stripe, the organizer's policy, and the type of payment. Platform fees and Stripe fees may not always be refundable. The checkout and refund flow should show the applicable policy before payment whenever possible. See also our Refund & Cancellation Policy.
Disputes and chargebacks
Card disputes, chargebacks, and related fees are handled through Stripe. Organizers may be responsible for dispute-related costs depending on their connected account setup and platform terms.
Fee visibility
Hometown Events aims to display applicable platform fees and payment processing information clearly before checkout so organizers, vendors, and attendees understand the payment breakdown.
Contact
Questions about fees can be sent to info@hometownevents.org or through our contact page.